Refund Policy

Applies to all Bidmetic advertiser accounts

All deposits are final and non-refundable. Funds you add to your Bidmetic advertiser balance can only be spent on traffic and cannot be withdrawn, returned, or exchanged for cash under any circumstances.

1. Deposits are non-refundable

When you top up your advertiser wallet, the funds are credited as prepaid traffic credit. Because traffic is a digital, immediately-usable service, deposits are non-refundable once received. Please only deposit what you intend to spend on campaigns.

2. No cash withdrawals

Your account balance is store credit for buying traffic. It has no cash value and cannot be paid out, transferred to another account, or converted back to crypto or fiat.

3. Unused campaign budget returns to your balance

This is not a cash refund. When a campaign is approved, its budget is held from your balance. If you stop and complete a campaign before the full budget is delivered, the unused portion is returned to your account balance so you can spend it on your next campaign. It stays as traffic credit and is never paid out as cash.

Example: you fund a $50 campaign, $32 is delivered, then you complete it early. The remaining $18 goes back to your wallet balance to use on future traffic.

4. Traffic is sold as-is

We deliver the impressions your budget and bid buy. Conversions, sales, installs or any result on your side are your responsibility and depend on your offer, landing page and targeting. Poor results on your end are not grounds for a refund of delivered traffic.

5. Rejected or paused campaigns

If a campaign is rejected during review, no budget is charged and nothing leaves your balance. If we pause a campaign for a policy issue, any undelivered budget is returned to your balance as credit.

6. Chargebacks

Because deposits are crypto based and non-refundable, initiating a chargeback or dispute against a completed deposit is a breach of these terms and will result in immediate account suspension and forfeiture of the remaining balance.

7. Questions

If anything here is unclear before you deposit, contact us first at support@bidmetic.com. By depositing you confirm that you have read and agree to this policy.